Unlock Username

Unlock Username

If a user reaches the threshold for failed login attempts, the username will be locked. As the administrator, you can unlock a user’s locked username. When unlocking a username, it is a good idea to reset the password at the same time. To reset a user’s password and unlock the username, 
  1. Click Admin at the top of any page.
  2. In the menu on the left side, select Users.
  3. Find the user whose username you need to unlock and click the edit icon in the ID column.
  4. In the General settings tab, click the Unlock account button.

    • Related Articles

    • Reset Password/Unlock Account – Instructions

      Client Administrators can reset a Studycast password for a user, and unlock their account: Reset / Unlock User's Account If a user reaches the threshold for failed login attempts, the account will be locked. As the administrator, you can unlock a ...

    • Login and Password Issues

      How do I reset my password? Click the "Forgot password" link on the login page. Enter your email address and click submit. A temporary password will be emailed to you. If you cannot remember what email you used to setup your login for Studycast ...

    • Fast Switch

      If you have multiple Studycast usernames, you can request a fast switch, which allows you to switch between your usernames without logging in again. To request a fast switch, contact Studycast support. Your fast switch will be added to your ...

    • Studycast FAQ

      What is Studycast? The Studycast system is Core Sound Imaging's cloud-based solution for medical imaging workflow, which includes uploading study images and data, viewing images and cine loops, documenting findings, and generating a final report. ...

    • Configure the Patients Grid

      The Patients page can be configured to display only the columns that are relevant to you in whatever order you choose. Your configurations are specific to your username and do not affect other users. To configure the Patients page: Click the Grid ...